Find your purchase
Use the same email address entered at checkout. Check your receipt and spam folder before assuming the order was placed under a different account.
Open the customer panel
Sign in through the customer portal and inspect the order history. An empty list and a page that fails to load are different problems; describe which one you see.
Confirm the product
Read the product name and delivery details on the receipt. Instructions for another product may not apply to your purchase.
Contact support
Include the order reference, purchase email, approximate purchase time, and a description of the issue. Never post a complete license key in a public channel.
Reference guide on Nano Cheats ↗
Need help with your order? Contact support or open the customer panel.